Co-Parent
Wardline Co-Parent support
Questions, problems, or something not working the way you expect? Write to us and we'll help.
Emailprivacy@getwardline.com
For help with the app, your account or your household. We read every message.
In danger right now? Call 911 or your local emergency number. Wardline can't help in an emergency or give legal advice.
Common questions
- Signing in: use your email address and password, or Continue with Apple or Google. On a device you haven't used before, we email you a code to confirm it's you; if it doesn't arrive within a few minutes, check your spam or junk folder, then try again. Forgotten your password? Choose Forgot your password? on the sign-in screen.
- Joining a household: another parent in the household sends you an invitation. Open the link in it on the device you'll use Wardline on.
- Subscriptions: one member pays for the household and everyone else in it uses it free. Subscriptions are bought in the iPhone or Android app and managed through your App Store or Google Play account. To cancel, use your Apple account's subscription settings or Google Play's subscriptions page.
- Reporting a message or a member: choose Report on the message, or on the member in Members. Your report goes to Wardline support.
- If we ask for a support code: choose Get support code on your list of households, and read the code to us.
- Deleting your account: see Delete your account.
- Your privacy: see the Co-Parent privacy notice.